Support
Last updated 15 September 2026. This page describes the service as currently built and should be reviewed by a legal adviser before public launch.
Contact
Email [email protected] from the address on your account. We reply within two working days.
Common questions
- The microphone does not work. Check that the browser has permission for this site, that no other app is using the microphone, and that you are on an https address. On iPhone, use Safari.
- A session is stuck on processing. Wait a few minutes. If it fails, it will not count against your allowance and you can record again.
- I paid but still see the free plan. Paid access is unlocked when our billing provider confirms payment, usually within a minute. If it is still missing after ten minutes, email us with the time of the payment.
- How do I cancel? Settings → Manage billing opens the customer portal where you can cancel or update your card.